News and Industry Developments

The VoIP Series Part 3: How It Works

We’ve mentioned VoIP before – we have talked about cost-effectiveness and disaster readiness. Today, we’re going to give a short read on how this system works.

Basic phones are analog systems. Analog requires that the circuit be open the entire duration of a call. This means a call on an analog requires a constant direct connection between New York City to Los Angeles. You end up paying an extraordinary invoice because of that direct line.

VoIP is built on packet-switching. This means it is digital and not analog. Thousands of digitized voices can be compacted all at once into a single fiber optic cable. This compression reduces any latency, or lag as it is commonly referred to as.

The computers routing the calls take care of the heavy lifting. The Internet infrastructure treats the call as it would an email. They re-route continuously until the call reaches its destination.

Our friends over at HowStuffWorks.com has the full details on how this amazing service operates.

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The VoIP Series Part 2: Disaster Readiness

As we’ve mentioned before, VoIP is cheap. There’s also a constant redundancy.

 

It’s bad enough when there’s a power outage in your area. If you were one of the unfortunate caught in the wake of Hurricane Sandy, your landlines and your cell phones were inoperable. The electrical grid is incredibly strained as it tries to supply the demand.

 

With a VoIP provider, your calls are re-routed through broadband cables. The cables are underground. Short of a disastrous earthquake, the cables remain unharmed.

 

Additionally, there are apps that integrate with any wi-fi compatible device. As wi-fi compatibility becomes standardized, from little girl at the lemonade stand down the street to the executives of global conglomerates, everyone can make and receive calls.

 

Don’t wait until it’s too late. Talk to us today to set up an info session. We can be reached at 856-762-1222 or sales@libertylts.com.

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The VoIP Series Part 1: Your Money, Your Value

You might be thinking, “Why go with VoIP?” (Voice Over Internet Protocol).

 

For starters, it’s cheaper. Now you might be thinking, this is a classic case of caveat emptor and “you get what you pay for.” It turns out VoIP is both cheap and reliable. As we see with Skype, it’s great for chatting with friends and family – even if they’re on the other coast. If they’re across an ocean, it’s still cheaper than calling long distance.

 

As basic telephone networks provide the ability to make and receive calls, VoIP offers more features for free. Videoconferencing works regardless of the platform. A smartphone can make a videocall to a desktop and vice versa.

 

Talk to us today to set up an info session. We can be reached at 856-762-1222 or sales@libertylts.com.

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Comcast Business VoiceEdge Review

After attending a few of Comcast’s Business VoiceEdge Demos I would (almost) consider myself an expert on their product. With so many different hosted options on the market, I wanted to share with you my personal experience with Comcast BVE.

When it comes to a hosted solution, it’s easy to see why Comcast Business Voice Edge is a “big player”.  BVE is a great option for any company small or large who is looking to unify their communications. With everything maintained in the cloud, there is no need to monitor your own system.

Below is a list of features that stood out to me over any other hosted solution:

  1. Free phones- Yes, I said that correct. Comcast gives you your phones at no cost.
  2. Continuity- With so much redundancy, it’s almost impossible to miss a call even in the event of an emergency.
  3. Quality of Service- Comcast offers full Quality of Service over their own personal network, and they include the broadband connectivity.
  4. Voicemail-to-email integration: This means your voicemails will be received in your inbox.
  5. Mobile Application- This application makes it easy to receive and make calls when you are out of the office.  In addition, when you make and receive calls your office number will appear.
  6. Training- Comcast provides you with a training program that can be completed online or in person- whatever is easiest for you. Not to mention all the training literature and videos that are at your disposal.

One of the most surprising facts that stood out to me was that Comcast BVE was first launched in 2012 and has become the largest North American provider in terms of hosted VoIP seats.  With so many practical features and success, it’s clear to see why they are an excellent choice when it comes to BVE.

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Reasons to Upgrade your Plain Old Telphone Lines to SIP Trunks

Have you ever heard of SIP Trunking?  That’s ok, not many people have despite being on the market since the 1990’s. SIP trunking or “Session Initiation Protocol” trunking provides the same services you get from your traditional analog phone line except it is run over the internet.

SIP Trunking has been around for many years and is becoming increasingly popular in the telecommunications industry. With so many benefits it is easy to see why. Below are some reasons that should help you make your decision!

1. Save Money

Who doesn’t want to get a brand new phone system AND save money in the process? Well, with SIP Trunking you can reduce your monthly expense by 50%. Voice over IP is a solution that runs over the internet connection, instead of your plain old telephone lines.  So, what does that mean?  No more bills for your phone lines! How nice would it be to have all of your bills consolidated? All you need is a broadband connection to receive your trunking service, long distance, and calling plans all at one cost.

2. Disaster Recovery

With SIP Trunking comes redundancy! To ensure that your phone calls do not get dropped, more than just on-site redundancies are necessary. This means that if one switch fails there in another ready to take over.  With SIP Trunking calls can fail over to additional sites that have a PBX or calls can fail over to a cellphone, answering service or an auto attendant.

3. Scalability and Flexibility

So you have high call volume and are looking to add another telephone line? No problem. With SIP Trunking all you need is bandwidth.  So go ahead and BYOB (bring your own bandwidth).

Liberty’s SIP Trunking Service is here to maximize your businesses productivity and reduce your current costs that are associated with communications. Give us a call today for your free quote at 856-762-1222.

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Keep your data safe with Liberty LTS DataVault

Liberty’s DataVault uses image-based block-level backup to provide complete data protection as often as every 15 minutes and as far back as 30 months. By consolidating and trimming files, there is no longer a need to swap tapes or drives, no more responsibility for one user to remember, and no more risk of the backup data becoming lost, stolen or damaged.

Backup data is encrypted and sent to our secure data center. Even if your business is destroyed, we can get you back up and running in a fraction of the time as with traditional backup systems. Off-site data is verified and tested on a regular basis, ensuring that it will be ready for anything, even if you’re not.

Ask us how DataVault can protect your business from all of life’s uncertainties.

 

By George Davis, Senior Network Engineer

 

Stay tuned to our Blog to hear more news, tips, and  updates from Liberty Technology Solutions !

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Hurricane Sandy: Down, but not out.

Hurricane Sandy is gone, but many on the east coast are still feeling her wrath.  Power outages, gas rationing and destroyed properties are the most immediate and dramatic results. Dealing with these adversities has tested many people’s physical, mental and technical limits. Not only have people been dealing with challenges at home, but everyone’s work has been impacted as well.

How was your business affected?  Were you able to keep working through the storm?

Having a backup and disaster recovery plan is essential to keeping your business’ critical operations running, even when the world around you is not.  Every business should have a plan of action in the event that power, internet or building accessibility is lost for an extended period of time.  Our Partner Program customers have just that.

 

One of Liberty’s customers lost power due to the storm and it was apparent it was not going to be back on for quite a while.  With essential business operations at a standstill, Liberty’s team of expert technicians sprang into action. Liberty Technology Solutions relocated the company’s critical workstations and it’s servers to Liberty’s own conference room.  In just a few short hours, business was up and running.  By redirecting email from the spam filter and forwarding phone numbers to cell phones, this customer was able to get their work done on time, despite a major natural disaster.

With Liberty Technology Solutions on your side, you too can be ready for anything that comes your way.  Ask us about a backup and disaster recovery solution today and put your mind at ease.

 

By George Davis, Senior Network Engineer

 

Stay tuned to our Blog to hear more news, tips, and  updates from Liberty Technology Solutions !

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Go Green, Save Green, Be Happy.

When you hear the term “Go Green” many different things come to mind.  You may think of things like solar panels and windmills, or perhaps hybrid vehicles and organic foods.  Often there are ways to conserve energy and save money around your home or office that have little to no cost, and these conservative methods can pay off huge in the end.

Think of your office’s computer network.  The average desktop computer costs about $11.00 a month to power around the clock, 24/7.  What if you turned that computer off when you left every Friday?  Just turning off one computer each weekend saves an average of $3.00 per month on electricity.  How many computers do you have in your office? 10? 20? Even more?  You can see how quickly the savings can add up.  A small office with 15 computers can save around $45 a month, or $540 a year.

You want to leave your computer on during the week though. Updates, maintenance, virus scans, and other important background tasks run during the weeknights.

Try this out for a month with a handful of computers and you’ll be sure to see a difference.

Go Green, Save Green, Everyone is Happy.

 

By George Davis, Senior Network Engineer

 

Stay tuned to our Blog to hear more news, tips, and  updates from Liberty Technology Solutions !

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