Prior to the pandemic, approximately 7 million people were working remotely. Once the pandemic struck, this number rose significantly as many businesses had to switch gears quickly to maintain safety without losing productivity. For many businesses, this meant introducing the option of working remotely to their employers. This also meant that employees had to innovate at home to get the job done. Ultimately, not having the...
Read MoreWe've mentioned VoIP before - we have talked about cost-effectiveness and disaster readiness. Today, we're going to give a short read on how this system works. Basic phones are analog systems. Analog requires that the circuit be open the entire duration of a call. This means a call on an analog requires a constant direct connection between New York City to Los Angeles. You end up...
Read MoreAs we’ve mentioned before, VoIP is cheap. There’s also a constant redundancy. It’s bad enough when there’s a power outage in your area. If you were one of the unfortunate caught in the wake of Hurricane Sandy, your landlines and your cell phones were inoperable. The electrical grid is incredibly strained as it tries to supply the demand. With a VoIP provider, your calls are re-routed through...
Read MoreYou might be thinking, “Why go with VoIP?” (Voice Over Internet Protocol). For starters, it’s cheaper. Now you might be thinking, this is a classic case of caveat emptor and “you get what you pay for.” It turns out VoIP is both cheap and reliable. As we see with Skype, it’s great for chatting with friends and family - even if they’re on the other coast....
Read MoreAfter attending a few of Comcast’s Business VoiceEdge Demos I would (almost) consider myself an expert on their product. With so many different hosted options on the market, I wanted to share with you my personal experience with Comcast BVE. When it comes to a hosted solution, it’s easy to see why Comcast Business Voice Edge is a “big player”. BVE is a great option for...
Read MoreHave you ever heard of SIP Trunking? That’s ok, not many people have despite being on the market since the 1990’s. SIP trunking or “Session Initiation Protocol” trunking provides the same services you get from your traditional analog phone line except it is run over the internet. SIP Trunking has been around for many years and is becoming increasingly popular in the telecommunications industry. With so...
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