Business
Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and…
Read More7 Great Examples of How AI is Helping Small Businesses
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without…
Read MoreTop 5 Home Office Must-Haves to Boost Your Productivity
Prior to the pandemic, approximately 7 million people were working remotely. Once the pandemic struck, this number rose significantly as many businesses had to switch gears quickly to maintain safety without losing productivity. For many businesses, this meant introducing the option of working remotely to their employers. This also meant that employees had to…
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